Flat Rate Economy Shipping only $7.95!
- Colorado Baby offers flat rate economy shipping at just $7.95 and Priority shipping options (cost is based on order total).
- Flat rate shipping is offered within the contiguous United States and to military families with an APO or FPO.
- We do ship to US Territories, Alaska, and Hawaii, however if shipping is abnormally higher than it would be for us to ship within the contiguous US then we will contact you before shipping your order about any additional charges that would be incurred.
- All orders are shipped via US Mail, United Parcel Service (UPS) or FedEx.
- We ship all packages with delivery confirmation or a tracking number.
- We email your tracking number to the email address you registered with on our site. You will receive a tracking number by email once the mail carrier has scanned the package barcode. If you do not receive a tracking number, please reach out to us with your order number and we'd be happy to assist you.
- Please be sure to use a delivery address that has a secure location where the carrier can leave your package.
- Orders over $500 may be shipped with adult signature required upon receipt.
If you place multiple orders within a short period of time, we will combine shipments in to one package to save on shipping. We do not guarantee that we will refund shipping costs if we combine your orders.
Orders are processed within 1-4 business days. Business days are M-F and do not include weekends or holidays. You have the option at checkout to bump your order up to next day fulfillment (that means we ship it the next business day) if you need to get your order quicker. When purchasing during our online events, it can take 3-5 business days for orders to be processed and shipped.
These packages are packed and shipped within 1-4 business days and will be shipped via the least expensive option that is available to us from our carriers based on weight and destination. Please note that it can take anywhere from 2-14 business days from the day we ship it to arrive to you.
These packages are packed and shipped on the next business day. We will ship them via the least expensive option that is available to us from our carriers based on weight and destination. Please note that it can take anywhere from 2-14 business days from the day we ship it to arrive to you.
These packages are packed and shipped first from the day's orders, on the next business day and will be shipped via US Priority Mail or in some cases UPS (if it's faster). Please note that it can take anywhere from 2-5 business days from shipping date for your order to arrive.
SHIPPING HEAVY WEIGHT ITEMS
We sell a few select items that are very heavy to ship. Due to this, we cannot offer to ship these items at our regular shipping rates or promotional rates. The current products we have a heavy weight shipping charge on are our Doona car seats, Doona bases and Doona Liki Trikes. You will be charged a flat rate cost of $60 per Doona seat or $30 per Doona Liki Trike or Doona base.
HOLIDAY SHIPPING & DELAYED SHIPPING TIMES
Please note that the mail carriers (USPS, UPS and FedEx) experience a high spike in usage between Thanksgiving and Christmas. The above shipping times can take longer due to the higher demands on the mail carrier services. Colorado Baby is not responsible for shipping times once the package has been turned over to USPS, UPS or FedEx. You will need to contact the appropriate company with your tracking number for further information about your package and its delivery time.
REFUSED PACKAGES OR INSUFFICIENT ADDRESS
Items that are refused, “returned to sender” or lack sufficient (or correct) address information (unless our error), will be processed like a return, including any restocking fees. We will also deduct all applicable shipping costs for the original delivery and the return.
RECEIVED INCORRECT ITEMS OR ITEMS ARE MISSING
We strive to make sure we ship your package correctly with no errors, however we do make mistakes in some situations. If you have received the wrong item or are missing any items from your purchase, you have 7 days from the day of delivery to email us so we can correct our error.
As stewards of the environment and to offer great prices and promotions, we often use “recycled” shipping products (we reuse boxes, bubble mailers, etc. from product shipments we receive at Colorado Baby). We also ship most orders in biodegradable polymailers which are made by a Colorado company, EcoEnclose!